Ntobeko M

Misleading Marketing

This company is very misleading. I was contacted by agent (Simone) that I have been referred for free cleaning of carpet and mattress and I agreed to this service because it’s “free” . So the agent organized for their cleaning agent to arrive late afternoon to do the cleaning. Agent only arrived after 8pm and I called Kirby (Leon Kirby) to confirm if they can still clean at such late time and be dry and they said yes because they use form. Agent comes in and tells me that he is not there to do cleaning but to do demonstration. So I was mislead to believe I will be getting free cleaning of carpets and mattresses but this did not materialize. I threw the agent out of my house because i was furious to be lied to.