Active since Sep 2020
Aronia Day Spa is advertising a package deal called 'Exotic Spring Sensations' where for a couple the cost is R3500. However, when you call them to make the booking the price changes to R3900. It is highly disappointing when businesses use false and misleading advertising to lure customers. Their poor excuse was that the pamphlet was not updated on their website.
I did a manicure treatment at SOHO Sandton City on the 6th of September 2023 and my skin was burning throughout the treatment. Initially I couldn't understand what was happening because I don't have any allergies as such. When i told the the****** that my nails are burning and it's hurting me, she said it's one of the chemicals she is using. It is a product she received today and it is quite strong. REALLY! The staff at SOHO Sandton City treated this matter as 'business as usual', so UNEMPATHETIC. After the treatment, when I went to the cashier to pay, I explained to the manager of the store about what happen, all she said was sorry and asked if i would like to leave a tip! WOW....what would I leave a tip for? Their service was appalling and their 'could not care less' attitude made it worst. Anyway, I am not going there ever again, nor will I recommend them to anyone.
Very poor service. I wouldn't recommend using them