AV
Angelique W
Active since Oct 2020
5
Reviews
0
Industries
Reviews
5 reviews7 months ago
Repair Time Needs to be Scheduled Immediately - Not Only The Next Day
This review is about the technical support time delay for Clear Access for repairs. The fibre line was found damaged since yesterday afternoon at about 15:00. Clear Access did come out and locate this problem, but the issue is that they take too long to start the repairs. They knew about the fibre being out within an hour of it's occurance and scheduled that repairs can only be done on the next day. This cannot happen. There are people working online from home and there is nowhere else to go to work. I'm losing yesterday afternoon and today. With the integration of the Internet almost making it impossible to even do a single task at work without it, these kinds of repairs need to take place IMMEDIATELY and they should have worked through the night to do it. The prominence of internet connectivity is now that it has to be functional 24/7/365 nonstop - like water and electricity. We pay enough for that to happen. So we cannot wait this long for repairs and deal with this lagging mentality. The mentality needs to be upped here to increase functionality and support. I am losing income while waiting for Clear Access that I cannot afford to lose and the demands are sky high at work so I cannot afford to be without Internet for very long. We are nearing 24 hours downtime and I'm losing big time. You need to up your game big time here to keep up with the modern demands of the today's world.
53 replies
7 months ago
Wits lost their edge: PGCE part time course
Academic dishonesty and unacceptably low standards have been the experience at the Wits School of Education. I signed up part time for the PGCE part time course and bitterly regret ever choosing to study with the Wits School of Education because it was a massive waste of time. The lecturer for Theory of Education, Bronwen Wilson-Thompson, for weekly quizzes administered tests via the LMS that were so completely racked with errors they could serve no learning purpose whatsoever. Every conceivable error possible for a test to have were in these tests. Even worse, I detected the use of AI in some of the questions, which if students use according to university policy, is academic dishonesty. So I reported the issue to her and she feigned she would assist, but did not. I followed the grievance procedure, and Dr Durandt was equally useless. She did not properly investigate and told me the issues raised were dealt with. However, these issues persisted and at the end of the semester the lecturer reopened the faulty assessments and never bothered to set proper tests for those willing to take them. She completely ignored the grievance and these grievances were time consuming to pursue. Nothwithstanding in the other module all reading material was late and slides were of poor quality. Dr Cloete cancelled face to face classes when students were already on campus. So I missed class because of that. A formal appeal was made to the assistant dean, Prof. Nkambule, but she and her staff all are equally *******ed and *****ed and never once accepted any accountability for the wrecklessness of their staff. I appealed for a full refund because I did not receive access to a proper assessments of university standard and so could not acquire access to the skills and knowledge I paid for which I need for a Master's degree and professional purposes. They selected a policy statement that allows them to overlook what happened and stuck like *****s to it disregarding the academic dishonesty from the lecturer and their wreckless behaviours. They merely follow policy and procedure with no effort to address any of the issues or accept accountability. They do not care for their students and ensuring the quality learning material is provided on time. It was an absolute waste of time signing up to do the PGCE at Wits because they just want you sit through it to give you a piece of paper, without giving you access to skills and knowledge that you are entitled to - without question - because you paid for it! WSOE has no intention of creating academics and severely lacks integrity. Why are lecturers allowed to use AI to set up postgraduate tests that asks you what word is used in the article? Is that what we pay for? To be a qualified know-nothing. And the lies. If you don't want to set a test, just say so. Then I can take my money back and go elsewhere. They are not interested in helping and deny you what you paid for.
0 replies
9 months ago
Painfully slow and unresponsive - months of delays
Mafadi continues to be as slow as possible when actioning requests from residents in our complex and seems to be indifferent towards safety issues. Among some of the issues we have in our complex, we have held a detailed meeting with them, after they ignored residents' emails to assist with certain issues regarding the setting up of our cameras. After a resident was shot at, you would think this would be serious enough for them to promptly set up the cameras which were installed by the developer to help improve safety. To this day, they still have not brought their side to the operation, and this is just one of the problems we have had with them. There is nothing but empty promises, and for the little they do, they are actually very expensive and we cannot bear to work with them anymore. Find another property management agency because we are doing so too.
53 replies
67 months ago
Next level hair dressing from Vanity Case Salon
I recently went for a cut, colour and blow wave at Vanity Case Salon. This was the best experience I have ever had at a hair dresser. I got what I asked for and more at an extremely reasonable price. Not only did my hair dresser use cutting edge new technology with the type of mist making machine that sets the colour in hair better, but she also used great products on my hair including GHD to keep it healthy while styling it. I also noticed that when she conditioned my hair, she let the conditioner soak and not just rinse it off immediately which made me happy. Not all hair dressers do that. I've been doing my hair at Vanity Case Salon for about two years or so and Erike is an expert hair dresser that just gets everything right and is so friendly. I'd like to thank Vanity Case Salon for taking hair to the next level in the Vaal. It really makes a difference to have a hair dresser that really can do hair and is passionate about every aspect of hair. She does more too and I asked for advice on hair products to use. She advised Brasil Cacau Gradual Smoothing Serum and it worked. She also delivered the products, which was really nice. I am really glad to have Erike as my hairdresser coz she knows her stuff and she's always got a way to make hair look good. She's excellent!
0 replies
67 months ago
Difficulty obtaining a refund
Hello everyone, I share this experience because Renew online has been exceptionally slow in making right the refund they owe me regarding a licence disk renewal on my car. I was unaware that my car had been listed for police clearance and so a licence disk cannot be renewed if there is this administrative issue. I tried to renew my licence disk end of August and so they came back to me a week later that they are unable to renew the disk and requested my banking details for a refund. I provided them with my details and was told that refunds are only processed at the end of the month so I will have to wait til end September. I felt this was too long anyway, but come end September I reminded them of their promise and they have still not processed my refund of R699 and it is October. I have phoned them numerous times and keep asking, but they simply are shoddy in processing a short transaction. I feel this is unacceptable to have to wait this long for a refund and that they keep kicking it to the curb.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)