Andy C

Johnway berea, big boy pinetown

Can't give a low enough review on johnway there's no, no star rating, my girlfriend bought a big boy 200cc bike from big boy in pinetown durban and has had the worst experience with it from day one, stripped handle bar clamp bolts, afaulty charging system, faulty battery, starting issues, and every time the bike was taken in for repairs she was without the bike for ages, we stopped taking it for repairs because of that, and the fact that every time it was "repaired" it came back firstly with her setup being messed with making me have to set it back to where she's comfortable riding with and secondly always having more issues than when the bike went in and there are A LOT!! And they charge the earth for their poor service, we finally were told to take the bike to johnway in berea they came and picked the bike up and dropped it off again that was useful but after saying they must not touch the setup that was changed, and now we sit with a broken brake lever because clearly bike shops don't believe in talk wrenches to tighten things to the correct talk instead it's a case of crank it up as tight as possible or so loose it can be turned out with your fingers, I was out of work for just over two years because I don't have "papers" to show what I can do, but I now work on cars that are valued at no less than a million rand because the guys heard about my work experience and saw what I know, but yet let me walk around looking for work and it's all about what papers do I have, this country really has it backwards and businesses don't take pride in their work its all about how quick they can make money and not customer satisfaction, but at the end of the day my girl friend is still left with a pile of **** for a bike that still has more payments than it was even worth to start with, anyone wanting to buy a bike to get into riding or even get to work etc don't get a big boy they are **** and way over priced, just like johnway or any or the cheeper brands, rather look at getting a known brand second hand, it will be cheeper to fix up a good brand and way more reliable than the Chinese **** sold in this country, I'm yet to find a bike shop that can actually fix a bike correctly, or keep a customer happy with their service,