Khabo M

25 Degrees North, LIARS and THIEVES! DO NOT GIVE THEM YOUR MONEY!

I ordered a vanity mirror and dressing table with 25 Degrees North and paid a deposit on the 17th of June. The lady I had chatted to via Instagram who said that their lead time was 7 to 14 working days. After contacting them early July, I spoke to a gentleman called David who then told me that they now have delays and I should expect delivery of my item in October. I told him that it was too long and he said he will revert back to me with an earlier date. They then sent me an email on the 13th of July and said that the worst case scenario for delivery of my order should be the 10th of October. I called David and told him that this is unacceptable and he said my order would be ready late September. Then on the 4th of August they sent an email saying their business is closing down and they gave details of Naiam who would be taking over and delivering the items. On the 26th of August they said that he has Covid and is very ill but upon him getting better he will work on getting me my item. I called Naiam on the 14th of September and he said that he will give feedback to the 25 Degrees North team on an ETA. And now neither Naiam or Donna are answering. In fact Donna has blocked me. They seem to have disappeared off the face of the earth. I am taking legal action against because this is theft. I work very hard for my money and if they think they will get away with stealing from me they are wrong. If anybody has any information on their whereabouts please let me know. They have to be stopped or else they will do this to many more people.