VS
Velancia S
Active since Oct 2020
3
Reviews
0
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Reviews
3 reviews53 months ago
Poor and unprofessional service and bad massage treatment
Welcoming: Did not receive a friendly welcoming to the spa. The girl who opened the door did not say welcome to the Life Day Spa and did not confirm what we are booked in. We called when we were at the door so she knew exactly who we were and could've addressed us on our names. Consent forms: I went to the desk to ask for the consent forms since no one come to bring it in the waiting area. Girl on reception said that they are out of it but she will print now. The****** comes and place it down on the table. Not introducing herself neither explaining the form. Treatment room: Completely dark with candles at the back and this is while you still have to get undressed. I'd preferred to have the light a bit dimmed so that one can still see in the room. No music in treatment room. Noise level and echo can be heard in treatment room. Bell and phone rang while having massage and the****** had to leave on both times. Room cold and was not asked if temperature was comfortable. Treatment: No welcome touch done. The****** keep on losing contact to fetch oil from the counter almost every 5 minutes. Only used warm oil on the back and rest of the body cold oil. The****** hands felt a bit rough. The****** nails way too long for doing a massage and scratched me and my partner had the same with his the******. Asked for shoulder focus and the****** did not at all. The****** did not go through consent form with us to confirm and discuss what we have written on the form. No rhythm and soothing flow to the massage, the****** does more fast effleurage movements, no movements used to break down tension. The****** not very skilled in massage does not focus pressure on muscle areas but instead on soft tissue areas. Spa facilities: Only thing we enjoyed. However had to wait for the sauna and steam to heat up as it was not switched on. Steam did not work or produced too little steam. Sauna and jacuzzi worked perfect. Enjoyed the pool. No water offered. Bathroom in changing room had no toilet paper. No shower caps and disposable underwear in the locker or changing room. No soap or shower gel in changing rooms. No towels in changing room and was not told prior to arrival that you need to bring this along. Check out: Payment was made and receptionist did not even greet properly did not say have a nice day further and did not ask how our experience was.
0 replies
67 months ago
Katsubo Sushi
Katsubo Sushi in Atlantis, Capetown is just absolutely amazing. Their flavors balances perfectly. The rice are just the perfect texture. Your sushi is fresh, tasty and artistically crafted. Must say my dad who usually isn't a sushi fan couldn't stop eating. Highly recommend for takeaway or sit down owner and staff are very friendly and helpful.
0 replies
67 months ago
Sushi
Katsubo Sushi in Atlantis, Capetown is just absolutely amazing. Their flavors balances perfectly. The rice are just the perfect texture. Your sushi is fresh, tasty and artistically crafted. Must say my dad who usually isn't a sushi fan couldn't stop eating. Highly recommend for takeaway or sit down owner and staff are very friendly and helpful.
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (33.333333333333336%)