RS
Rouan S
Active since Oct 2020
3
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Reviews
3 reviews48 months ago
Excellent service and Helpful.
My Rad Speed XB Driver Head broke while at the driving Range. This was the Thursday evening, the top half of the Crown broke while I was practicing. I went tot Golfers club in Edenvale and the team there were so helpful, fitted me with a new head at no charge. Super impressed with the team at Golfers club Edenvale.
0 replies
67 months ago
Planter Fitness Randfontien General Club manager Swearing at a Member.
On Sunday the 11th Of October my wife and I went for our Gym session at Planet fitness Randfontien. We have been member at many gyms over the years and have enjoyed training together. With the Covid 19 Regulations there have been new rules put in place to ensure the safety of staff and members. On Monday the 5th of October, we went to gym, We normally use Gym mats and these gym mats are placed on the floor for Members to use, then once they are used you place them in the sanitation zone. I was looking for a gym mat and I could not find one. So I went I tot he studio to collect a gym Matt. I was then told that I cannot use that gym matt due to the Covid regulations in the gym by the Club Manager. I respected that fact and cleaned the Matt and returned it to the club managers office. This past Sunday the 11th of October in entering the the gym I noticed that there were 8 gym Matt's available to use. After I was told a maximum of two were allowed on the gym floor. The CLUB General Manager of Randfontien Just Gym was there to take our temperature and tag us in. She was also the Club General Manager who told me about the regulations. I then asked her as to why there were more gym mats avaible? She then responded and asked why am I being funny in afrikaans and then she continued to swear at me. I then then asked her if she thought It appropriate to swear at the members of the gym. I then asked to her to repeat was she called me and she reapetes the swear word that she used. I have laid a complai t against this Club General Manager witj Planet fitness pending a response. On Su dayb
0 replies
67 months ago
Planted Fitness Just Gym Randfontien Club Manger Cherise Calling a member a DOOS.
My Wife and I have been members at different Gums for about 16 years. Due to relocation from Eastern Cape to Gauteng we have experienced different gyms from Virgin active to Planet Fitness and privately owned gums With Covid 19 there have been many rules to protect members, one example is that mwnrs must wear masks at all times. But the staff and club managers Cherise are not in forcing these rules. Members are walijg around without masks on. I have taken pictures to prove this point. I was also in a situation where There were not enoght gym Matts to use when doing exerices in the floor. I went to collect a gym Matt and was told I cannot. The floor attended called me Bru and I ask him not to refer to me as Bru but Rather by my name or Sir. The club manager then came up to me with an attitude and told me that due to Covid 19 regulation s I KY two Matts are allowed on the floor at a time. So I appolized and replaced the Matt as per her instruction. Two days later I noticed that there were now 8 Gym Matt's available on the floor. So I decided to ask the Manager Cherise as to why there are now more gum matts? Have the Covid rules now changed? She responded by saying: Is it fun to ask so many questions? And then she said that I am a Doos! Which in English is another word for a Vigina. I asked here is that how you speak to your members? And she said oh what would you like me to call you? I then Decided to walk away... Please could someone let me know who I can get into contact with to report this incident?
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5 Star
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