Active since Oct 2020
It was seamless and great and the same time because of Yvonne's help
The WhatsApp assistance agent who goes by the name Thulile was kind, helpful and quite hands on whenever I needed assistance
I'm truly disappointed with how the Gauteng branch handled the misfortune that took us off our budget a few months ago. To cut a long story short, I had car accident with one of their drivers on a driveway of a shopping complex. He took off without checking if the driveway was clear and reversed on me as I was about to drive pass him in the parking lot. Instead of owning up to mistake he committed he drew up a statement with false allegations to help him cover his skin. He's line manager had no sense of urgency whatsoever because I was the one making numerous follow ups about the matter. We're on the third month since the incident took place and all I got was an email informing me that their waiting for a claim form for the third party claim. I really expected better for a company of their calibre