Active since Oct 2020
Somerset Mall Branch: what an absolute disaster! The kitchen was woefully understaffed which brought everything to a standstill like a traffic jam at a bad intersection on Monday morning. I felt sorry for the waiters... after 2 hours of waiting for the simplest of dishes from the kitchen they could not even gather the courage to make eye contact anymore. This is not the fault of the poor staff on the day but of severe disrespect and neglect of a previously much loved establishment. The owners don't seem ro care anynore. Even the furniture and decor show a no care attitude. Maybe time to close shop? They will never see me again. Such an embrarassment!
We visited Oumeul in Somerset Mall for breakfast and waited almost an hour for our food. Upon arrival we were offered drinks which we received in a few minutes. We them ordered our food but after that got flat ignored by our waiter. We subsequently enquired about our food only to get told the gas ran out and had to be replaced. We then wanted to cancel our order but the manager was very intimidating and rude. We feel that the situation regarding the gas could have been communicated to us which we would have understood.