TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Purchased sushi from Asami's Asian Cuisine in Somerset West. They have not added the 8 tempura rolls and expected me to drive all the way back to the centre to collect the missing rolls. I have to spend additional money on fuel to only collect something they did not add. I will advise not to buy sushi from this place, not only has the size of it decreased, but this kind of service is a joke. There are waaaay better Asian Cuisine where you will get value for your money.
1 reviews | Active since Jan 2020
Purchased sushi from Asami's Asian Cuisine in Somerset West. They have not added the 8 tempura rolls and expected me to drive all the way back to the centre to collect the missing rolls. I have to spend additional money on fuel to only collect something they did not add. I will advise not to buy sushi from this place, not only has the size of it decreased, but this kind of service is a joke. There are waaaay better Asian Cuisine where you will get value for your money.
1 reviews | Active since Jan 2020
Asami’s Tygervalley has become my go-to spot for sushi. While it may not be the absolute best I’ve ever had, the quality and quantity are consistently impressive. Peter, the chef, whips up some of the best prawns you can get, definitely a highlight for me and a big reason I come back every month. I’ve tried sushi from four different Asami’s locations and the Tygervalley branch is definitely the best. The staff is friendly and the atmosphere is always welcoming. If you’re in the area and craving good sushi, Asami’s Tygervalley is worth a visit!
1 reviews | Active since Jan 2020
Asami’s Tygervalley has become my go-to spot for sushi. While it may not be the absolute best I’ve ever had, the quality and quantity are consistently impressive. Peter, the chef, whips up some of the best prawns you can get, definitely a highlight for me and a big reason I come back every month. I’ve tried sushi from four different Asami’s locations and the Tygervalley branch is definitely the best. The staff is friendly and the atmosphere is always welcoming. If you’re in the area and craving good sushi, Asami’s Tygervalley is worth a visit!
1 reviews | Active since Jan 2020
Not sure what happened to this restaurant over the years but no matter which branch they all seem to server the same low quality sushi. I have not had Asami's for some time and hopped it would be better. The sushi was not fresh and tasted horrible. I ordered the deep fried prawn sushi and got the discussing awsully fishy imitation crab stick. Never again. Official done with Asami's as this is not the first time struggling like this.
1 reviews | Active since Jan 2020
Not sure what happened to this restaurant over the years but no matter which branch they all seem to server the same low quality sushi. I have not had Asami's for some time and hopped it would be better. The sushi was not fresh and tasted horrible. I ordered the deep fried prawn sushi and got the discussing awsully fishy imitation crab stick. Never again. Official done with Asami's as this is not the first time struggling like this.
1 reviews | Active since Jan 2020
Placed order online 7days ago. Order was canceled after I already paid for the order. Received email saying I will get a refund ASAP. Spoke to store and someone who handles payments. 3 days later enquired about my refund....told wait Monday to Friday work days.Only to still be enquiring and waiting on my refund
1 reviews | Active since Jan 2020
Placed order online 7days ago. Order was canceled after I already paid for the order. Received email saying I will get a refund ASAP. Spoke to store and someone who handles payments. 3 days later enquired about my refund....told wait Monday to Friday work days.Only to still be enquiring and waiting on my refund
1 reviews | Active since Jan 2020
Waited over an hour and a half for my food on 14/02/2024 when i asked the waiter what was happening the head completely ignored me and didnt even start with my food yet . The manager in duty , jaycee just gave me a attitude . I called the next day to report or get a email so i could review and got no response . Never going back or recommending asamis in somerset west to anyone !
1 reviews | Active since Jan 2020
Waited over an hour and a half for my food on 14/02/2024 when i asked the waiter what was happening the head completely ignored me and didnt even start with my food yet . The manager in duty , jaycee just gave me a attitude . I called the next day to report or get a email so i could review and got no response . Never going back or recommending asamis in somerset west to anyone !
1 reviews | Active since Jan 2020
Somerset Mall Branch: what an absolute disaster! The kitchen was woefully understaffed which brought everything to a standstill like a traffic jam at a bad intersection on Monday morning. I felt sorry for the waiters... after 2 hours of waiting for the simplest of dishes from the kitchen they could not even gather the courage to make eye contact anymore. This is not the fault of the poor staff on the day but of severe disrespect and neglect of a previously much loved establishment. The owners don't seem ro care anynore. Even the furniture and decor show a no care attitude. Maybe time to close shop? They will never see me again. Such an embrarassment!
1 reviews | Active since Jan 2020
Somerset Mall Branch: what an absolute disaster! The kitchen was woefully understaffed which brought everything to a standstill like a traffic jam at a bad intersection on Monday morning. I felt sorry for the waiters... after 2 hours of waiting for the simplest of dishes from the kitchen they could not even gather the courage to make eye contact anymore. This is not the fault of the poor staff on the day but of severe disrespect and neglect of a previously much loved establishment. The owners don't seem ro care anynore. Even the furniture and decor show a no care attitude. Maybe time to close shop? They will never see me again. Such an embrarassment!
1 reviews | Active since Jan 2020
I walked into Asami Restaurant yesterday and ordered 2 x chicken fried rice specials and a Sushi D platter slong with 4 spring rolls. Came back 35 minutes later and no order ready . There were only one customer in the store. The waitress basically shouted at the sushi staff as to why my order was not done in their language. When we arrived home I was shocked to see the amount of mayo on the sushi. Rice was hard and the fried ones soggy. The chicken rice was horrible. This dish is best with fresh chicken that is soft and moist.Our chicken was hard and chewy. They spiced it up by tossing on sliced chilly. I dont want a free dinner but would prefer a refund. Our previous order was messed up by Mr D delivery . Wrong order the food was cold and very late. . The staff is very slow they do not prioritize the customers that walk in as I have mentioned . 35 minutes and a 8 x Sushi platter was not put together yet . No something is wrong . I will not support Asami and the can come and collect the rest of their food. No stars for them . They will have a negative rating from me.
1 reviews | Active since Jan 2020
I walked into Asami Restaurant yesterday and ordered 2 x chicken fried rice specials and a Sushi D platter slong with 4 spring rolls. Came back 35 minutes later and no order ready . There were only one customer in the store. The waitress basically shouted at the sushi staff as to why my order was not done in their language. When we arrived home I was shocked to see the amount of mayo on the sushi. Rice was hard and the fried ones soggy. The chicken rice was horrible. This dish is best with fresh chicken that is soft and moist.Our chicken was hard and chewy. They spiced it up by tossing on sliced chilly. I dont want a free dinner but would prefer a refund. Our previous order was messed up by Mr D delivery . Wrong order the food was cold and very late. . The staff is very slow they do not prioritize the customers that walk in as I have mentioned . 35 minutes and a 8 x Sushi platter was not put together yet . No something is wrong . I will not support Asami and the can come and collect the rest of their food. No stars for them . They will have a negative rating from me.
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