Bad service and food not fresh

I walked into Asami Restaurant yesterday and ordered 2 x chicken fried rice specials and a Sushi D platter slong with 4 spring rolls. Came back 35 minutes later and no order ready . There were only one customer in the store. The waitress basically shouted at the sushi staff as to why my order was not done in their language. When we arrived home I was shocked to see the amount of mayo on the sushi. Rice was hard and the fried ones soggy. The chicken rice was horrible. This dish is best with fresh chicken that is soft and moist.Our chicken was hard and chewy. They spiced it up by tossing on sliced chilly. I dont want a free dinner but would prefer a refund. Our previous order was messed up by Mr D delivery . Wrong order the food was cold and very late. . The staff is very slow they do not prioritize the customers that walk in as I have mentioned . 35 minutes and a 8 x Sushi platter was not put together yet . No something is wrong . I will not support Asami and the can come and collect the rest of their food. No stars for them . They will have a negative rating from me.