LW
Leigh-ann Watson
Active since Oct 2020
2
Reviews
0
Industries
Reviews
2 reviews19 months ago
Charged an entrance fee to walk to the restaurant
While the setting, food and atmosphere cannot be faulted at this venue, we were somewhat disappointed with the fact that we were charged R80 per person in order to get to the venue by walking through the sculpture park, a distance of about 600 meters. This might not seem like a lot but we were a table of 13 (6 of whom were children ranging in ages from 4-8 years of age) and so the additional R1040.00 expense was unexpected. We were not made aware of this cost when we made the reservation for the restaurant. Because it was a birthday celebration, it would have been embarrassing to cause a scene in front of our guests, so we paid the amount requested but it spoiled an otherwise lovely day.
0 replies
67 months ago
Travelstart a winner!
I recently had the pleasure of dealing with Kyle from Travelstart to rebook an international flight which had been cancelled due to Covid 19. I was dreading the online "chat" function as my experience with online chats in the past has been less than favourable. This time, however, it was different. Kyle managed to attend to my problem in the most efficient manner and sorted out my problem instantly without the usual "we will respond to you within 24-48 hours" mantra. Thank you so much. You have restored my faith in the online chatroom experience.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
1 (50%)
1 Star
0 (0%)