ASHLEY N

OFF MEAT SHEEP

I PURCHASED HALF A SHEEP C1 FROM THIS STORE . WHEN MEAT WAS PURCHASED I DID COOK SOME AND MEAT WAS PERFECT, A WEEK LATER AFTER BEING STORED IN MY FREEZER I NOTICED A BAD SMAELL AND WHEN CHECKED THE MEAT, THE MEAT WAS OFF. MY FREEZER WAS IN WORKING CONDITION. I CONTACTED THE STORE IMMEDIATELY. AFTER ABOUT 5 DAYS THE STORE CONTACTED ME AND I SPOKE TO A PERSON BY THE NAME OF DENVER, I TOLD HIM MY ISSUE AND HE SEEMED LIKE A REASONABLE PERSON, I ADVISED HIM THAT I HAVE ONE PARCEL OF THE BAD MEAT LEFT AND I ASKED HIM IF HE NEEDED IT BACK AND HE SAID NO BUT I CAN COLLECT ANOTHER PARCEL OF MEAT FROM THE STORE AS COMPENSATION FOR THE BAD EXPERIENCE. AT 1PM YESTERDAY I CONTACTED DENVER TO TELL HIM THAT MY DRIVER WILL COLLECT AND HE ADVISED ME THAT ANOTHER MANAGER BY THE NAME OF RIAZ ADVISED HIM NOT TO GIVE OUT THE MEAT TO ME AS COMPENSATION. I TRIED TO CONTACT RIAZ OF NUMEROUS OCCASIONS YESTEDAY AND TODAY BUT NO JOY. I RECEIVED A CALL FROM RIAZ NOW AT 15:15PM. I EXPLAINED TO HIM EXACTLY THE SAME THING I SAID TO DENVER BUT HE KEPT ON ASKING FOR A RECEIPT AND THE PRODUCT. I ADVISED HIM THAT I HAVE MISPLACED THE RECEIPT BUT I DID KEEP THE PRODUCT AS PROOF BUT DENVER DIDNT WANT IT BACK SO I DISPOSED OF IT. HE WAS VERY RUDE TOWARDS ME AND HE SAID THAT I CAN CONTACT THE HEALTH BOARDS, CONSUMER WATCHES REGARDING THIS MATTER, THIS IS TERRIBLE SERVICE FROM A MANAGER AT THE STORE. IF I WAS ONLY TOLD YESTERDAY THAT THEY NEEDED THE PRODUCT BACK I WOULD OF KEPT IT AND GIVEN IT BACK TO THEM.