R W

Santander UK Bank violates human rights and arrogantly disregards covid-19 regulations

Dear Santander Claims Manager I wonder if you could please contact me urgently regarding the impromptu, shall we say untimely action of your decision to lock me out of my bank account. As Christmas approaches I fear that your skeleton staff may diminish further which would continue to leave me destitute in South Africa. To my knowledge, I have given adequate information regarding my circumstances and the condition I am in which is critical. As requested I have attended a police station in Pretoria the legislative capital of South Africa, the British Embassy, as well as asking a post office worker to photograph me and then attaching a photo of myself holding my passport. Herewith I attach a response from Universal Credit and as I explained I am in receipt of this benefit because of the attempted ****** upon myself and my husband. Details of the case can be obtained at Southend Police Station in Es***. I am disgruntled to say the least that my personal details which could be life threatening has been offered in order to justify the receipt of benefits. This has been offered in good faith believing that in return as mentioned you would grant access to my bank account. I desperately await your reply. Without any facetiousness or euphemism, hunger and the need for shelter is real. It is a human fact that without food, sanitation, and access to medical treatment, we die. Sudden denied access to my bank account and without warning I have been placed in a position so threatening it is horrifying to put into words. The consequences of blocking my account has been starvation, trauma and ****. Lack of shelter, lack of dignity are basic human rights. My right to live has been compromised. During this time of goodwill, please may I ask that my complaint be expediated to the highest level. Kind regards R Olivia Windsor Ps in our telephone conversation you arrogantly ignored the fact that a Dr deposited money into my account so that I could buy a mask