S
Santander
Unclaimed Business
S
Santander
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGB
Geoff B
1 reviews | Active since Jan 2020
10 Dec 2023, 12:09
Useless Santander service over 2 hours on the long distance telephone
I have been a member of Santander bank for many years but now things are just getting out of hand I tried to transfer some money from London to South Africa and I got locked out because of their stupid system are then had to call because they don’t have emails anymore and spent over two hours on the phone trying to rectify it and doing security clearances then they told me that they had unlocked it and I could go ahead and try and do the transfer again guess what I got locked out again they are just so inefficient they don’t know what they doing they tell me they can’t phone me and The number that they’ve got is 027 instead of 0027 I told them to check with their own BT about this now why must I carry the cost of two hours plus of time on my telephone to London to query problems that they have caused and I have decided I am going to send the CEO an invoice when I get my Telkom bill it’s ridiculous how they treat you and the way they carry on and they make no effort and they have a really no care attitude and I’ve got this big attitude about Being ****med when they had your details for 20 years and nothing has changed something is wrong with Santander and there’s something wrong with the CEO he has no control and doesn’t know what’s going on they very clever they don’t want any emails they only want you to phone them at your expense and I don’t have that expense to waste on at Santander something needs to be done and somebody needs to discuss this with me
Helpful (0)
|Replies (0)GB
Geoff B
1 reviews | Active since Jan 2020
10 Dec 2023, 12:09
Useless Santander service over 2 hours on the long distance telephone
I have been a member of Santander bank for many years but now things are just getting out of hand I tried to transfer some money from London to South Africa and I got locked out because of their stupid system are then had to call because they don’t have emails anymore and spent over two hours on the phone trying to rectify it and doing security clearances then they told me that they had unlocked it and I could go ahead and try and do the transfer again guess what I got locked out again they are just so inefficient they don’t know what they doing they tell me they can’t phone me and The number that they’ve got is 027 instead of 0027 I told them to check with their own BT about this now why must I carry the cost of two hours plus of time on my telephone to London to query problems that they have caused and I have decided I am going to send the CEO an invoice when I get my Telkom bill it’s ridiculous how they treat you and the way they carry on and they make no effort and they have a really no care attitude and I’ve got this big attitude about Being ****med when they had your details for 20 years and nothing has changed something is wrong with Santander and there’s something wrong with the CEO he has no control and doesn’t know what’s going on they very clever they don’t want any emails they only want you to phone them at your expense and I don’t have that expense to waste on at Santander something needs to be done and somebody needs to discuss this with me
0
Replies (0)SS
Selena S
1 reviews | Active since Jan 2020
11 Dec 2022, 18:33
Non fanno aprire il conto a chi non è cittadino spagnolo
Questa banca discrimina chi non ha una cittadinanza spagnola! Prima si fa pubblicità anche su FB e IG, ma poi all’apertura del conto iniziano i problemi...Infatti fa aprire il conto online solo a chi ha la cittadinanza spagnola. Cose da pazzi che al giorno d’oggi in una società cosmopolita una banca voglia limitare la clientela ai soli cittadini della ****one ove ha sede! Ho chiesto anche informazioni in merito all’assistenza clienti ma non si sono degnati di rispondere alla mia domanda! Quindi secondo questi signori una cittadina italiana che si trova in Spagna non può essere loro correntista. Bè peggio per loro perchè perderanno tanti clienti!
Helpful (0)
|Replies (0)SS
Selena S
1 reviews | Active since Jan 2020
11 Dec 2022, 18:33
Non fanno aprire il conto a chi non è cittadino spagnolo
Questa banca discrimina chi non ha una cittadinanza spagnola! Prima si fa pubblicità anche su FB e IG, ma poi all’apertura del conto iniziano i problemi...Infatti fa aprire il conto online solo a chi ha la cittadinanza spagnola. Cose da pazzi che al giorno d’oggi in una società cosmopolita una banca voglia limitare la clientela ai soli cittadini della ****one ove ha sede! Ho chiesto anche informazioni in merito all’assistenza clienti ma non si sono degnati di rispondere alla mia domanda! Quindi secondo questi signori una cittadina italiana che si trova in Spagna non può essere loro correntista. Bè peggio per loro perchè perderanno tanti clienti!
0
Replies (0)RW
R W
1 reviews | Active since Jan 2020
3 Dec 2020, 10:04
Santander UK Bank violates human rights and arrogantly disregards covid-19 regulations
Dear Santander Claims Manager I wonder if you could please contact me urgently regarding the impromptu, shall we say untimely action of your decision to lock me out of my bank account. As Christmas approaches I fear that your skeleton staff may diminish further which would continue to leave me destitute in South Africa. To my knowledge, I have given adequate information regarding my circumstances and the condition I am in which is critical. As requested I have attended a police station in Pretoria the legislative capital of South Africa, the British Embassy, as well as asking a post office worker to photograph me and then attaching a photo of myself holding my passport. Herewith I attach a response from Universal Credit and as I explained I am in receipt of this benefit because of the attempted ****** upon myself and my husband. Details of the case can be obtained at Southend Police Station in Es***. I am disgruntled to say the least that my personal details which could be life threatening has been offered in order to justify the receipt of benefits. This has been offered in good faith believing that in return as mentioned you would grant access to my bank account. I desperately await your reply. Without any facetiousness or euphemism, hunger and the need for shelter is real. It is a human fact that without food, sanitation, and access to medical treatment, we die. Sudden denied access to my bank account and without warning I have been placed in a position so threatening it is horrifying to put into words. The consequences of blocking my account has been starvation, trauma and ****. Lack of shelter, lack of dignity are basic human rights. My right to live has been compromised. During this time of goodwill, please may I ask that my complaint be expediated to the highest level. Kind regards R Olivia Windsor Ps in our telephone conversation you arrogantly ignored the fact that a Dr deposited money into my account so that I could buy a mask
Helpful (0)
|Replies (0)RW
R W
1 reviews | Active since Jan 2020
3 Dec 2020, 10:04
Santander UK Bank violates human rights and arrogantly disregards covid-19 regulations
Dear Santander Claims Manager I wonder if you could please contact me urgently regarding the impromptu, shall we say untimely action of your decision to lock me out of my bank account. As Christmas approaches I fear that your skeleton staff may diminish further which would continue to leave me destitute in South Africa. To my knowledge, I have given adequate information regarding my circumstances and the condition I am in which is critical. As requested I have attended a police station in Pretoria the legislative capital of South Africa, the British Embassy, as well as asking a post office worker to photograph me and then attaching a photo of myself holding my passport. Herewith I attach a response from Universal Credit and as I explained I am in receipt of this benefit because of the attempted ****** upon myself and my husband. Details of the case can be obtained at Southend Police Station in Es***. I am disgruntled to say the least that my personal details which could be life threatening has been offered in order to justify the receipt of benefits. This has been offered in good faith believing that in return as mentioned you would grant access to my bank account. I desperately await your reply. Without any facetiousness or euphemism, hunger and the need for shelter is real. It is a human fact that without food, sanitation, and access to medical treatment, we die. Sudden denied access to my bank account and without warning I have been placed in a position so threatening it is horrifying to put into words. The consequences of blocking my account has been starvation, trauma and ****. Lack of shelter, lack of dignity are basic human rights. My right to live has been compromised. During this time of goodwill, please may I ask that my complaint be expediated to the highest level. Kind regards R Olivia Windsor Ps in our telephone conversation you arrogantly ignored the fact that a Dr deposited money into my account so that I could buy a mask
0
Replies (0)