Active since Nov 2020
Absolutely appalling experience! I entrusted these *********** individuals with what was explained to be a simple repair - fixing a power button that was not properly seated thus resulting in issues when switching on laptop. But no, they managed to botch it TWICE! First, they claimed to have fixed it, but within 2 days, the button collapsed again. I took it back, and they had the audacity to try and re-quote me for the repairs. Eventually, they admitted that the issue couldn't be fixed due to the laptop's age. Why didn't they say that in the first place?! But wait, it gets worse! They took the laptop for a second time and claimed to have fixed it again. Now, the laptop won't even stay on! It makes a noise and switches off immediately. They've created a bigger problem! This store is a ****, only interested in taking your money without providing a solution. Do not, I repeat, DO NOT trust them with your repairs. Go somewhere else, anywhere else, where competence and honesty still mean something!"
13 DAYS AND COUNTING WITH NO MONEY… thank you standard bank for putting me through the worst time of my life!!! My accounts has been frozen since the 27th October 2020. I have sent all requested documents to transactional ops fraud yet still no feedback or communication has been made rather than its still under investigation. I have made countless calls and visited the branch numerous occasions pleading for this to be resolved in a timely manner but my cries have landed on deaf ears. I have lost all hope and patients with this as it is to a point my daily life has come to a halt. To think I have been with this bank for over 9 years yet I get treated like this, let me take my business elsewhere as I can see customer satisfaction and communication is alien within this institute.