Active since Nov 2020
My car was filled in error with Petrol (I drive a Diesel Engine) of which I understood and the gentlemen who helped were willing to help however way possible - but their boss is horrible, all He wanted was to get rid of me by forcing his misleading advises. His attitude towards his customers is bad, I felt useless when He kept on pushing me to agree and yet did not want to have something in writing that should there be anything going wrong, He takes full responsibility. That is my normal fill up station and the Engineers are always welcoming and helping, but the Manager - ayy enye indaba leyo, was really dissapointed.
Wonderful service we got there after we were treated badly from the place we initially booked at, the Manager here was kind enough that he even offered us a free breakfast the following day (on christmas day). The stuff was very friendly and available to cater for our needs, mind you we were a family of 30 individuals but they still came through for us - a big shout out to Michelle and Denzel, you guys got a heart of Gold, stay blessed.
DO NOT BOOK - I REPEAT, DO NOT BOOK UNLESS YOU WANT TO SLEEP AT A POLICE STATION. We booked 14 rooms via booking dot com last year in January preparing for a family gateway in December. On the day of arrival for check-in (was on the 28th December 2024) and we arrived late after 20:00PM, we were only given keys to 4 rooms and we were told that they do not have all the rooms we require, mind you it is late and the payments and everything was made, we are a big family and we expected the 14 rooms but here we were being offered 4 rooms. We had to call the cops to because we were being chased out of the apartment just because we were expressing our frustrations. Further to this, the cops also revealed that it was not their first or second time being called at this hotel for the exact same reason. Funny enough, a month before heading to Cape Town from Joburg, my partner and I checked their reviews and we saw that is was bad but it was too late for us to cancel so we hoped that we will not get to experience all the bad things reviewed about the place - to our suprise it was even worse than what we read about it on reviews. Book the place at your own risk - City Club apartments at 1 on Albert buidling in Cape Town, play far from those apartments and the Manager together with the receptionist were so rude and could not care what happens to us, they just wanted us out…we from Joburg and it was late, we knew no one from Cape Town but they did not care about all that.
Received a very beautiful customer service at Riverside Square PEP from sister Nelly - Thumbs up to her.
Awesome service received from Mr Thomas Mabitle...you are a star my guy - thank you.
ValueMax property - Riverside View. Excellent service from sis Ruby... Thank you very much, you made our day... Very patient with customers and informative.
Was assisted by Lebohang, very friendly and professional guy, in a few minutes I got what I needed and in the process I was able to say..... Thumbs up Lebo
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