JH
Jenn H
Active since Nov 2020
2
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2 reviews19 months ago
****med
I was ****med. Be careful of Coach-SouthAfrica.co.za - I placed an order thinking it was the real coach store for South Africa. I placed my ordered and the people behind the email were super responsive in the beginning. I thought okay cool, it’s fine because they sent me my tracking number through 17Track. I sent another email about 3 weeks later asking where my parcel is because it’s been a month. No response. I went onto 17track, the shipping company that they used, and it said that my order was delivered on Sunday. IT WAS NOT DELIVERED. I sent these people who run this coach-SouthAfrica.co.za website an email about this matter. NO RESPONSE. Needless to say I have lost over 2k.
0 replies
20 months ago
Appalling customer service
If I could give a zero star I would. I placed an order with shein about 2 weeks ago. And the delivery service said in the tracking system that try to call me and my order has been returned twice now. I DID NOT receive any calls. I have sent countless emails, tried to phone and WhatsApp Buffalo to no avail. It’s impossible to get through to an agent to just give me clarity on where my order is. Safe to say, I will never use Buffalo ago. In turn I will never use shein or temu again if this is the service I get as a customer. Absolutely appalling that the agents don’t answer emails/calls/whatsapps days later. I am still waiting for feedback.
53 replies
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