Brent S

Gap Geyser

Bought my Gap Geyser on the 17 February 2021 at Cash build. I was told that this is a good geyser and was locally produced and had no cone backs . I was told that this is a very reliable geyser. 5 months later I have a broken geyser. I reported the problem to Cashbuild and they reported it to Gap. A full day later I phoned Cashbuild to ask if they are going to replace because I had no communication from them. The manager then told me that he was waiting on Gap to get back to him. A day later I was given a reference number. Later that day I contacted Gap myself and was told that I will have to waiting for the Plumbers to come out . Day three the plumber came out and told me that he must report to head office and they will get back to me. It is now day four without hot water and no communication. Very disappointing. Buying local is not always the best way to go.