AL
Amanda L
Active since Nov 2020
3
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Reviews
3 reviews30 months ago
Poor hospitality at Houw Hoek Hotel
My colleagues and I have been going to the Arniston Hotel for a writing break for years. The staff always give us a warm welcome and go out of their way to make us feel welcome. So we decided to try their sister hotel, Houw Hoek Hotel. It is beautifully located and we were impressed by the facilities. We actually considered having our next planning session in the beautiful conference venue. My colleague pertinently mentioned that we were coming to work here when she booked, and she was assured that it would be no problem. Yesterday we sat and worked in the empty dining hall, later had lunch there and continued to work, planning to stay at our table until dinner. At 15:20 we were asked by the restaurant manager, Jennifer, to leave "because they have to start getting ready for dinner". So we sat outside, and could see through the glass doors that there was no activity near the table where we sat; in fact nothing happened at all. However, there was a group that had lunch, and they were allowed to sit at their table, talking. This morning I was once again asked to leave. We are now on the veranda and looking at an empty dining room (where there are indeed two people sitting and working). I am bitterly disappointed in this inhospitality.
0 replies
65 months ago
Ridiculously bad handling of estate
I have been struggling for a full year now to get ABSA to transfer the money from my late mother's account to my own, being her sole heir. All the necessary documents for FICA verification have been submitted for a year, but NOTHING has happened. E-mailing ABSA's National Deceased Estates only results in getting an automated response.
112 replies
66 months ago
I can't close my account and Edgars keeps on charging me monthly
I have been trying to close my Edgars account numerous times without any luck. I went in-store at Canal Walk, paid off the last debt on the card and asked the clerk to close my account. I was told she could not do it, and was given the number 0860 111 826 for RCS Customer Service. After holding on for ages, I was finally put through to an operator. I politely asked that my account be closed and was told that it was indeed closed. But came the next month, there was still a deduction (Club fee I guess), and so it continues. I refuse to pay up and EDGARS can go on for ever and spend money trying legal action. I am really disappointed and would NEVER purchase anything again from this store. #Edgarssucks @EdgarsFashion
0 replies
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1 Star
3 (100%)