Anika W

Event at Blos Cafe

Event at Blos Café. The manger, Xanie , was friendly and professional and agreed to most of my requests for hosting a bridal shower. I specifically asked if these requests could still be accommodated for if it rains and the outside venue could not be used. It was agreed upon. When I arrived at the venue on the day, with rainy weather, none of my verbal and written requests were followed. And worst of all 20 guests where crammed into a small room with the chairs stacked tightly next to one another. The manger was not there on the day and when I explained to Marli, the owner, why I was unhappy she was utterly disrespectful. She made sarcastic comments such as asking if she should take the rain away and criticizing me for being unhappy that I was now not able use my tablecloths (which I paid a lot of money for). She then stated that I could use this venue provided or just leave. No apologies, no compensation or any respect shown. The food and waiters were outstanding. However, my friends and I will not support a business with an owner that has no client communication skills or respect for paying clients. Absolutely horrible experience hosting an event at Blos café.