Active since Nov 2020
I think Multicare Medical Supplies is a ****. A lady by the name of Tanya wanted to speak to someone in our debtors department about their outstanding balance on their account, as she couldn't check because their system is down. I didn't know anything about them and I know all our suppliers and clients ,so I asked her if she's sure she is contacting the right company. She said yes, I then told her I will have to investigate and get back to her. Long story short I did some investigating and found a complaint on Hellopeter also stating that the company is a ****. She then called me back saying her name is Monique this time with the same story. I don't know what she was trying, but my guess is that she may have wanted our companies banking details or was fishing for information to somehow **** us, our suppliers or our clients.
Telkom mobile please protect your customers from Basebone. Basebone is apparently a digital content company, but it is actually a scam that Telkom is apparently not aware of despite the fact that there are many complaints on Hellopeter. Telkom please look into this and brief all your staff about this matter. Everyone from senior management to call centre agent should know about this. And please reverse all charges as this is fraud and if Telkom does not take accountability for this then you are assisting Basebone with this fraudulent activity. I did not subscribe with Basebone, I have never heard of them until I got billed for their so called services by Telkom. I am also not the first person to report this scam, this company is subscribing people without their knowledge. Basebone also apparently has a branch in Cape Town, but when you call the automated telephone operator is a UK english speaking lady, and after following the dialing options one does not get through to a call centre agent or to the help desk. I have a strong suspicion that their office in Cape Town and their landline is fake. I plead with you Telkom to please investigate this matter urgently as you are our service provider!