Active since Dec 2020
Dishonest, with no accountability . Do not use them
Shocking service to the point of dishonesty. Don’t touch them.
Neelsie Travel is an incompetent agency, which takes no after sales responsibility . Our flight was inexplicably cancelled. They were uncontactable. We had to buy new tickets. They tried to blame the airline but as the agency, they are responsible . The airline will not deal with you, only through the travel agent. Don’t expect any after sales assistance from them. They are uncontactable during the weekend and after hours. And despite being a travel agency, don’t expect any visa advice, particularly, from the old lady. I am awaiting the outcome from the consumer complaints commission.