Active since Dec 2020
This business in Horizon takes your payment by card, tells you it did not go through and charge the payment for a second time. The next time, getting the same story, I made the second payment in cash, only to find on my bank statement that the first payment in both cases went through. I went to the business and I was simply dismissed, zero apology or offer to repay me, albeit I was willing to prove it to the owner. I did contact the head office, they did not even bother to reply. It is a shame, they provide a delicious product and it is a lovely community business.
Ordered food, waited an hour, nothing, 7 phone calls to a call center, really, placed another order, waited 70 minutes, received ice cold food with single portions of chips and onion rings on a sharing meal?????? Not at all satisfied. Poor service and you don't get what you pay for at all.