Active since Dec 2020
Customs clearly try and milk each import not only for the applicable hefty import duty, but also canive with port authorities to underhanded delay and Levy as many additional costs as possible. Our company imported an artificial turf container and were automatically flagged as per usual for inspection. Inspection took 17 days to perform and we were levied with demurrage costs and inspection fees. Then the container was placed under Embargo after inspection as they apparently did not have the neccesary expertise on hand to authorize inspection. This is just a ploy to play rope a dope and string you along for another opportunity to squeeze you for a bribe with the threat of more penalties looming. We preempted all of this happening and have cctv footage of 3 customs audit officers doing exactly that. We failed to pay the bribe, so are now waiting to see what further penalties will fraudulently be levied to us to release the Embargo order, so we are able to sell our stock that is sitting in our warehouse. Trying to find a person to deal with there with complaints is impossible, which leads us to believe the entire organization is crooked and not only the odd individual.
I briefly used Vox Fibre and initial dealings were good. I cancelled service because of underlying issues with the line provider TT Connect who were utterly useless. I have however now found that Vox are not shy to fraudulently pass debit orders through after expressly being prohibited to do so. They invoiced me for a router which was returned by courier to them and now I have had no reply from them for a refund.
TT Connect are utterly useless. Had to cancel with my first ISP Afrihost as my Fibre just stopped working. Afrihost blamed TT Connect and TT Connect in turn blamed Afrihost. I subsequently decided to change to VOX to try to get reconnected, but after more than a month and a half TT Connect are giving VOX the runaround and keep changing the install date saying they need another month notice. I have logged numerous tickets with TT Connect, but have had zero correspondence. Afrihost are useless but at least had some feedback through my ordeal with them. No end in sight, so very dispondent. Not sure how a company like TT Connect are still in business.
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