Active since Dec 2020
PROPHUNT PROPERTIES: LOURENS ERASMUS is the most *********** estate agent I have ever come across. I have left my Numerous messages and emails all well as unanswered calls. He keeps shifting the goal post. The company is a complete ***** and i who is the landlord along with the tenant of my property are in the process of suing the company for breach of contract. The tenant paid one month rental and one month deposit into their account including deposit for lights, deposit for refuse and deposit for keys all totalling R50 000 . R20 000 was to be retained by the company prophunt property as commission but instead they have retained the entire 50 k, leaving me with no deposit as the landlord while the tenant occupies my property. Lourens clearly stated prior to the contract being signed that commission would only be 20k and the Balance would be deposited into my account prior to the tenant moving in, the contract also Clearly states this.Lourens has since blocked my number and the Business has refused to take my calls which is extremely unprofessional and leaves me with no other option moving forward. Do not deal with this company, they are a bunch of *****sters and while it will cost me for civil litigation I will not leave this, even if it costs me more than what's owed to me! I am not the only person who has an issue with this Company , there are a host of others !
I received the worst customer service I have ever encountered from a salesman and apparent “head of customer relations” as he put it . Mitchell Dambulla was extremely unprofessional and never returned my many calls and emails to him. He initially arranged to repair a brand new dinning room table that was delivered to me with scratches and blatant defects. After 4 weeks of continuous emails to him and head office they still have not sorted out the issue. I have demanded a refunded based on the fact that they have not repaired but still my emails fall on deaf ears. I have been pushed from pillar to post by this salesman/ customer liaison . I find Mitchell to be a compulsive liar and as a customer relations personnel, he is completely inadequate at his job. The company has caused me tremendous heartache and I would NOT recommend dealing with them .
The owner, Riaz Ali t/a Quantico Security solutions ( Pty) Ltd, contacted me to install a cctv system at my sandton home after I had placed an advert. He installed +~15 cameras plus the necessary hardware including fitment etc. He also attempted to repair my electric fence as well as installing of a intercom system( 9k excluding fitting,for the intercom which I subsequently found out sells for R3800 on takealot). Cost of job was roughly 55k after all his additions added on AFTER final quote. It must be noted that riaz maintains a password to your hard drive and this is only divulged once final payment is made. So, if an issue arises, or some aspect where one does not agree with riaz or his standards, or his additional sir charge on extras, he will keep this password and have access to your cameras up until the discrepancy is resolved. This is not legal as he now has access to your camera systems including vulnerability of bedrooms and other personal areas until such time HE feels the issue has been resolved according to him. This retaining of password is not mentioned at the negotiation stage and prior to deposit being payed, it was only mentioned well after deposit was paid and the job was half way through, when I technically had no say in the matter and really, no leg to stand on. While the team take necessary requirements to be tidy and professional, I do feel at times they are rushed and pressurised by riaz often rushing the job with orders and deadlines been screamed from the foreground from riaz and customer care and satisfaction taking a back seat to completion of work in the shortest amount of time, clearly to maximise profit! There were issues to his fitment of my cameras, many weren’t installed in the correct place and the conduits running to the cameras were done haphazardly and with out regard to anything else but the completion of his work. The electric fence was incomplete( with wires hanging out from the actual fence and the magnetic tag not functioning to activate and deactivate the energiser) and through many arguments and protests ,a reduced amount in this regard was agreed on. Because he had reduced the amount purely on the electric fence ( this was roughly 4K but I stand to be corrected) he then claimed that the warranty of my cctv cameras and hard drive was now “ null and void” and the company and company had no duty to maintain its warranty on any hardware or installation what so ever-even though the amount for that job being all aspects regarding CCTV was payed in FULL. This was another example where “it’s his way or the highway” and I will not give you your hard drive password which has access to YOUR house until you agree to MY conditions. I feel the system was not explained to me sufficiently, I had to learn this on my own, which cost me time and effort also whilst these services were charged for on his quote , he spent roughly 30mins after the job end briefly running through aspects about the system I had no clue on and ended up being even more confused.Furthermore, the hard drive and accompanying box which I paid 2k extra for(and for no apparent reason) was installed in completely the wrong place( riaz opted to place this above my main bed which has become a complete nuisance every morning) and I will eventually have to remove at my own cost. Overall I found riaz a very difficult person to deal with, who feels that it’s-his way or the highway. I was not impressed with the way he treated his staff by constantly bellowing and ordering them around in an authoritative manner that I am clearly not used to. In a market industry that is saturated with suppliers and fitters I would NOT recommend riaz or his company. They are neither cheap nor competent and I would score them below 1 if possible. I would like to lastly add that I have negatively reviewed this company on another contractors site( name omitted but known to me)where riaz seems to dispute the review, which in turn cancels my review and it is then removed. I can’t help but think that all his good reviews on that website is purely based on the same principle of him disputing the various negative reviews he received and these negative reviews are subsequently removed. He basically chooses which reviews to maintain and this gives him his ‘squeaky clean’ profile. This review is a first hand experience of the company and i have all required documentation, communications in all forms, pictures of negligent and haphazard work, eft original payments, quotes and disputes with riaz t/a Quantico security solutions. I will gladly provide this to anyone including hello Peter to prove my authenticity and dealings with the company.
My go to dry cleaners. They are reasonably priced and I will drive a distance to support them . Been going here for 5 years keep up the great work
Maybe slightly overpriced but fantastic for an occasion like a birthday or year end, the seafood platter was to die for!!!
Great service and follow up customer cars, etc will return to service my car.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.