Sonja W

CAXTON MAGAZINES DISAPPOINTS

While I empathise with the company's challenges as a result of Covid-19 and the lockdown, the non-existent lack of customer service is absolutely inexcusable. I have been waiting since August for a refund on my subscription to numerous publications that were discontinued during 2020. Various calls and messages left have been totally ignored. Following the company's website-based call - MONTHS AGO - for cancellations to be requested by subscribers in order that refunds may be paid out, there has been no further communication whatsoever.