CM
Caxton Magazines
Unclaimed Business
CM
Caxton Magazines
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#1
in Media & Publishing
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Sonja W
1 reviews | Active since Jan 2020
22 Dec 2020, 13:24
CAXTON MAGAZINES DISAPPOINTS
While I empathise with the company's challenges as a result of Covid-19 and the lockdown, the non-existent lack of customer service is absolutely inexcusable. I have been waiting since August for a refund on my subscription to numerous publications that were discontinued during 2020. Various calls and messages left have been totally ignored. Following the company's website-based call - MONTHS AGO - for cancellations to be requested by subscribers in order that refunds may be paid out, there has been no further communication whatsoever.
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Sonja W
1 reviews | Active since Jan 2020
22 Dec 2020, 13:24
CAXTON MAGAZINES DISAPPOINTS
While I empathise with the company's challenges as a result of Covid-19 and the lockdown, the non-existent lack of customer service is absolutely inexcusable. I have been waiting since August for a refund on my subscription to numerous publications that were discontinued during 2020. Various calls and messages left have been totally ignored. Following the company's website-based call - MONTHS AGO - for cancellations to be requested by subscribers in order that refunds may be paid out, there has been no further communication whatsoever.
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Eddie G
1 reviews | Active since Jan 2020
2 Dec 2020, 10:37
Caxton a company to avoid like the plague
Can not get a refund for 2 subscriptions from these clowns no response to repeated e-mails, effectively they stole my money by not providing what I paid for or giving me the refund I was promised. Stay well clear of this company completely dishonest and unresponsive, I wish them the worst of luck in the future!
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Eddie G
1 reviews | Active since Jan 2020
2 Dec 2020, 10:37
Caxton a company to avoid like the plague
Can not get a refund for 2 subscriptions from these clowns no response to repeated e-mails, effectively they stole my money by not providing what I paid for or giving me the refund I was promised. Stay well clear of this company completely dishonest and unresponsive, I wish them the worst of luck in the future!
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Samantha P
1 reviews | Active since Jan 2020
3 Oct 2017, 06:14
Prize not received
I am very unhappy. On the 10th of August I received an email from Francis at Caxton saying that I had won a LG Veyron refrigerator and that LG would deliver it within 4 to 6 weeks. I have still not received it and Francis keeps telling me that delivery is being arranged. Somewhere along the line, someone is being very dishonest. Please could you follow up and let me know what is going on?
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Samantha P
1 reviews | Active since Jan 2020
3 Oct 2017, 06:14
Prize not received
I am very unhappy. On the 10th of August I received an email from Francis at Caxton saying that I had won a LG Veyron refrigerator and that LG would deliver it within 4 to 6 weeks. I have still not received it and Francis keeps telling me that delivery is being arranged. Somewhere along the line, someone is being very dishonest. Please could you follow up and let me know what is going on?
0
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Anonymous
1 reviews | Active since Jan 2020
9 Mar 2017, 07:25
Vrouekeur en ander maatskappye kompetisies
<p>Ek het ingeskryf vir kompetisie wat Vrouekeur en verskeie maatskappye hou.</p> <p> </p> <p>Ek het 'n e-mail ontvang om te se dat ek 'n gelukkig wenner en dat hul met my in verbinding sal tree. 5 minute later kom nog 'n e-mail deur om te se jammer, maar die maatskappy lewer net af in Jhb, en dus is ek nie meer 'n wenner nie. Vals advertering. Ek voel hul skuld my mos nou die prys, want daar het niks gestaan in enige terme en voowaardes dat jy slegs van Jhb moet wees nie. Swak</p>
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Anonymous
1 reviews | Active since Jan 2020
9 Mar 2017, 07:25
Vrouekeur en ander maatskappye kompetisies
<p>Ek het ingeskryf vir kompetisie wat Vrouekeur en verskeie maatskappye hou.</p> <p> </p> <p>Ek het 'n e-mail ontvang om te se dat ek 'n gelukkig wenner en dat hul met my in verbinding sal tree. 5 minute later kom nog 'n e-mail deur om te se jammer, maar die maatskappy lewer net af in Jhb, en dus is ek nie meer 'n wenner nie. Vals advertering. Ek voel hul skuld my mos nou die prys, want daar het niks gestaan in enige terme en voowaardes dat jy slegs van Jhb moet wees nie. Swak</p>
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van de merve hein
1 reviews | Active since Jan 2020
12 Jul 2016, 17:12
subscriptions
<p>Geat sevice Shereen. Very friendly great job Country life</p>
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van de merve hein
1 reviews | Active since Jan 2020
12 Jul 2016, 17:12
subscriptions
<p>Geat sevice Shereen. Very friendly great job Country life</p>
0
Replies (0)AW
Andrew W
1 reviews | Active since Jan 2020
6 May 2016, 10:24
Awesome Service
I received a subscription to Country Life as a gift from my daughter. During April 2016 I noticed the May edition had appeared on the supermarket shelves, but i had not yet received my copy. I sent Country life an email and by the next day had received a telephone call advising that a copy would be delivered. Not long after that I received my copy, delivered to my door. Yesterday I received the June edition and I have just received a call to check that I had received it. This is fantastic service. Well done
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Andrew W
1 reviews | Active since Jan 2020
6 May 2016, 10:24
Awesome Service
I received a subscription to Country Life as a gift from my daughter. During April 2016 I noticed the May edition had appeared on the supermarket shelves, but i had not yet received my copy. I sent Country life an email and by the next day had received a telephone call advising that a copy would be delivered. Not long after that I received my copy, delivered to my door. Yesterday I received the June edition and I have just received a call to check that I had received it. This is fantastic service. Well done
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Replies (0)H.
Homechoice .
1 reviews | Active since Jan 2020
11 Apr 2016, 10:10
Upinion Market-Research run by Caxton mag.a scam
Essentials Magazine advertised for people who would be willing to answer telephonic marketing questions. They would receive points for every questions answered. The reward, once you had collected 250 points you would receive a voucher to spend at a supermarket. I registered, have been faithfully answering every question have now 400 points.<br> Wanted to claim my vouchers, came up against a wall, no website, I phoned Caxton Magazines on 011 8890600.<br> 16.03.2016, spoke to Kirsten, explained, she promised someone will phone me back. No response!<br> 22.03.2016, phoned her again she apologised and said someone would phone me. No response!<br> 04.04.2016, phoned Caxton and asked to speak with the manager, spoke to Raynard. He said they had changed the reward system, they were no longer giving out vouchers. I could now use my points to enter a lucky draw. When I protested he said that their conditions allowed them to change rewards if they wished. He would look into it and phone me back within an hour. No response<br> 11.04.2016, phoned Raynard surprised that Tanya had not phoned me. He would get her to phone me.<br> <br> They are making money out of Marketing Companies using Upinion. Readers are being cheated
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Homechoice .
1 reviews | Active since Jan 2020
11 Apr 2016, 10:10
Upinion Market-Research run by Caxton mag.a scam
Essentials Magazine advertised for people who would be willing to answer telephonic marketing questions. They would receive points for every questions answered. The reward, once you had collected 250 points you would receive a voucher to spend at a supermarket. I registered, have been faithfully answering every question have now 400 points.<br> Wanted to claim my vouchers, came up against a wall, no website, I phoned Caxton Magazines on 011 8890600.<br> 16.03.2016, spoke to Kirsten, explained, she promised someone will phone me back. No response!<br> 22.03.2016, phoned her again she apologised and said someone would phone me. No response!<br> 04.04.2016, phoned Caxton and asked to speak with the manager, spoke to Raynard. He said they had changed the reward system, they were no longer giving out vouchers. I could now use my points to enter a lucky draw. When I protested he said that their conditions allowed them to change rewards if they wished. He would look into it and phone me back within an hour. No response<br> 11.04.2016, phoned Raynard surprised that Tanya had not phoned me. He would get her to phone me.<br> <br> They are making money out of Marketing Companies using Upinion. Readers are being cheated
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