Grant C

DREADFUL! AVOID IF POSSIBLE

Shocking, shocking, shocking! I'd give it NO stars, if I was allowed to. A beautiful venue, but avoid having an accident/incident there, at any cost. No medically trained person in attendance at their medical centre. Richard eventually arrived, and we stood and watched him, as he continued on his personal call. Once finished, he simply waved us towards some old looking medication and invited us to "help yourselves". Whilst my 10 year old son's injury was minor, I was concerned about Giba Gorge MTB's inability to handle a more serious injury, should this occur, and felt it appropriate to bring it to the owner's, Mr. Chris Harburn's, attention. WHAT A MISTAKE! Mr. Harburn's response was dreadful! He was arrogant, condescending, and completely disinterested in what I had to say. If this is the way he talks to his paying customers, when simply bringing a problem to his attention, I shudder to think how he would address a more serious issue. Visit Giba Gorge MTB, if you must, but, in the event of you injuring yourself, don't expect Mr. Harburn, or his staff, to show any interest at all. This place is best avoided.