KS
Karabo S
Active since Jan 2021
2
Reviews
0
Industries
Reviews
2 reviews50 months ago
Direct contravening of the Consumer Protection Act
https://twitter.com/kayy_za/status/1523237447257128960?s=21&t=B4NR5f5mow-Ni1pgj1QoIg Long story short. I needed an exchange on faulty products. The hoops I have had to jump through? The return policy wants videos. Save your time and money. The quality sucks.
1 reply
66 months ago
Everlasting scammers.
When I was applying for my fibre line, I was shopping around, looking for the best deal, the sales guy told me I wouldn’t pay for the prorated data I would use. Mind you, I was serving notice with Afrihost for my LTE service, so me, being excited to experience Fibre, activate my line as soon I could working off the knowledge the first month would be the test drive, according the sales guy. First month, my bill comes in ITS DOUBLE WHAT I AGREED TO BECAUSE O WAS CHARGED PRORATA. Despite the fact that I pay every month via EFT, Vodacom has been secretly debitting my STUDENT ACCOUNT that doesn’t accept debit orders never mind having an overdraft facility. The account was inactive so I don’t get SMSed about it. I am newly employed, working on being an adult. Can you imagine what a declined debit order EVERY MONTH does to my credit score? Vodacom, despite not having the authorisation to debit that account, had the gall to charge me a penalty fee for those declined debit and cut my line. I assume I will most likely be paying penalties at my bank as well. They have been nothing but trouble and it kills me that I’m stuck with them for another 6 months before I can move to another ISP.
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)