Active since Jan 2021
This is honestly such a disappointment, claiming to be a Christian business but advertising falsely. My silver cross chain started tarnishing after 1 week of wearing it. They do not respond to emails or comments on social media! I would never recommend this place to anyone or buy from you again. Your products are definitely not premium stainless steel or resistant to tarnishing.
Caylene Rhoodes has been extremely helpful by explaining the terms and conditions of my policy and contact. She was very friendly and patient. I would gladly recommend dotsure to anyone
Absolutely horrible service. Paid in full and never received my order. For a month now I’ve been promised a refund and sadly I haven’t received the full amount. The owner keeps making excuses and claims that I didn’t give her enough time to complete my order, so why did she accept my money in the first place. She is unethical and unprofessional to say the least. She claims she has the right to deduct a design fee, whilst I paid for a complete booklet. The only solution she offered was to send the file and have me print it out of my own pocket once again. Truly horrid service. Please be careful to order anything. I even offered to send someone to fetch the booklet and she just said that she hasn’t given it to the printers yet. This was on the 11th of December, the day before my wedding. I paid her on the 17th of November and she accepted the order.
They are always friendly and helpful. They go out of their way to make sure you understand your poly and always answer your questions