Margaux R

WARNING! DO NOT BUY FROM THIS SUPPLIER!

WARNING! DO NOT BUY FROM THIS SUPPLIER! They are not based locally even though they trick you into believing that they are with a ZA domain, local address and ZA flag all over the site! The goods come from Thailand! I had to incur loads of hidden costs for CUSTOMS DUTY that is not included in the price. To make matters worse, they did not declare the one item so things were under declared and the commercial invoice was incorrect. This means SARS has hit me with PENALTIES to the value of R1500 and DHL processing fees for the VOC that had to be done R1000. After paying R1030 for my fly door and fly swatter, I then paid R500 for customs duty. I am now forfeiting my products and cash because I REFUSE to pay a further R2500 to get the goods released from customs. I have emailed them asking them to pay for this as it is their incompetence and errors but no one is responding. DO NOT PURCHASE FROM THEM. I feel completely scammed!