Philani H

HORRIFIC SERVICE

We have been complaining about our skof 35 it's a 17:30pm rustenburg to ledig since 2020 sometimes it comes sometimes it doesn't because the bus has mechanical problems and we are always suffocated with smoke that bus has this has been reported to the bojanala offices but absolutely nothing no one is accounting or doing anything about this matter ,then you try to get into other busses that pass in Ledig then the drivers of those drivers are extremely rude they'll tell you they are going far you must go find another bus as if you didn't buy the bus ticket you we've reported this and absolutely nothing is been done about it zilch when you get to the little office they have at the rank to try and report that a driver who passes in Ledig didn't want you to get in the bus you get a very rude and arrogant Tshepo Sikhosana who will shout tell you the driver is right he is going far you should not get into the bus that passes your area,He definitely acts like that because he knows no one will correct or reprimand him everyone from Bojanala is very very rude they answer you like they own that company and you'll never hear of action or discipline , they don't have any SLAs at all nor know what is customer service,in the morning as well these busses passes Ledig and they'll pass you as if you asking for a free hike or not going to work, I ask myself who's the HR who hires coz ey it's like he/she or they check how rude you are before they hire you I don't think you'll be successful if you kind those people lack humanity and kindness