Mandy2 Me

Gezina Bosch car service - Horrible service

I am beyond disappointed with the service I received at Bosch Car Services in Gezina. What started as a routine visit to service my car turned into a nightmare. While my car was in their care, they drove it and were involved in an accident. To make matters worse, their response was nothing short of appalling.The manager refused to speak with me and treated me as if I was an inconvenience. Instead of offering assistance or even a shred of empathy, I was left stranded without a car or any form of transportation. I had to make my own arrangements to get home, as they showed no intention of helping me. The way I was treated was inhumane and completely unacceptable. As a paying customer, I expected accountability and professional service, but instead, I was met with indifference and neglect. I would strongly advise anyone considering this place to think twice. A business that cannot take accountabilty for its actions and treat its customers with basic decency does not deserve your trust.