Active since Feb 2021
Martin and his team at the Richards Bay Branch have the worst service! They show zero respect for their job or take any responsibility for their negligence. They never answer their phone or reply to emails. My important documents have been stuck at the Dirco for more than 2 months because "It's not their fault they haven't been collected". I regret using this courier and I advise anyone to think twice before they use Postnet.
I'm not sure if the female agent called Brian was hungry or sleepy or just not bothered about her work. This was a pathetic customer service. She does not listen to what the caller is saying. I called on 15:00 pm 23 Jan 2024 under foreign qualifications line.
Just know that when you purchase from this site and aren't happy about the product; you will not receive a refund even if it's within 7 working days. They make false adverti*****t. They took back the item two months ago and I still haven't received my refund. If you're looking for scammers; you're at the right site!!!