CD
chris B
Active since Feb 2021
3
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Reviews
3 reviews26 months ago
Excellent service and assistance
In January 2024 I went to Voltex in George to buy an Efergy Energy meter as advertised on their website. The salesperson informed me that the branch does not have one in stock, but they can get me one from the Mosselbay branch the next day. I agreed and collected the meter the next day. At home I had challenges to configure the full functionality of the meter and thought it was faulty. I went back to the salesperson at Voltex the same day for assistance with configuration and the salesperson and Shafik advised with some settings I can do at home. I tried the settings but still no success with the configuration. The next day I went to Voltex with the intend to return the Efergy Energy meter as I concluded it was faulty. Shafik then phoned some people who had experience with the configuration of the meter and showed me how to configure the meter. Shafik suggested that I try the new settings at home and if still unsuccessful, they will refund me for the meter. He even sent a driver with to save me the trouble to drive back to Voltex in case I wanted to return the meter. At home I tried the suggested settings while the driver patiently waited. I used the suggested settings and the meter then worked 100% correctly. I informed the driver who then returned to Voltex. I want to thank Shafik and the team for the excellent manner and patience while they assisted and handled my issues with the Efergy product. You guys turned my purchase into a very pleasant and much appreciated experience.
0 replies
49 months ago
Outstanding veterinary service from Wolkberg Veterinary Clinic, Polokwane
Thank you very much to the veterinarian at Wolkberg Veterinary Clinic who assisted with an injured stray cat. We found a badly injured stray cat in front of our house on Monday night 14 March 2022. It was already past 1800h we called Wolkberg and the veterinarian offered assistance with the cat. After he examined the cat, we agreed that the cat should rather euthanized due to the nature of its injuries. Thank you doctor, you spared an animal a slow and painful death.
0 replies
63 months ago
Dedicated service from Jimmy
We were looking for a new mattress and visited several bed shops in Polokwane. Jimmy assisted us at TheMattressWarehouse and we experienced a person with a solid knowledge of products, as well as a lot of patience with clients. After several visits to TMW and viewing mattresses on their website, we decided on a specific mattress. The mattress of our choice was not available and we opted for an alternative mattress. The mattress was delivered at our residence within an hour as promised(a big thank you for the delivery team for being prompt). Unfortunately the delivered mattress was slightly damaged and we decided to return it and request a refund. Throughout the whole process of us choosing, buying, returning and refund for the mattress, Jimmy provided excellent assistance and placed a high priority on client satisfaction. Finally, thank you to Head Office who refunded us within a week.
56 replies
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