Marylin R

Help24 - bad service encounter

I am not happy with how Help24 is handling my case. One of their drivers bumped my car on May 16, 2025, and they have been giving me the runaround with sorting it out. I have called the Roodepoort office. When I give them the car details, they tell me the Driver is for the Sandton Branch. When I called Sandton and spoke to Rufus, he said I must share the registration of the car that bumped me, and I even mentioned that I have the driver's license of the guy who bumped me. I feel that because I was driving a foreign number plate, they are not assisting; this is some form of **************, especially since their guy is the one who bumped my back bumper. I am not happy at all with the service provided by Help24 and the driver who bumped my car.