Active since Feb 2021
I have had bad experience with On Tap East London. When I started checking my stock for my new build there was stock I had paid for but was not delivered. No one notified me until i queried it. I am still waiting for stock I paid for 6 months ago. I am concerned as they are saying they can’t get stock or it is in back order but when I contacted other shops they said they can get those items within the week. I keep on phoning and people you ask for are never available or not in their office.
I had some plans copied. I was not given the option of black and white. I then collected and plans had been copied in colour and double the price. I was so annoyed.
I bought groceries on line from Pick n Pay and selected click and collect. I went there this morning at 11h00 to collect my groceries only to find 2 hours later that it had been picked but not captured. I then phoned on line support and they told me that there was no bank authorisation. I then phoned the bank and gave the phone to the pick n pay manager to tell him the funds had gone through and there was no problem. The problem was that the manager had no one to capture. I then left with no groceries and am still waiting to be contacted.
I ordered cushions online from Mr Price Home. I have tried to track the parcel. It has been sent back as it was sent to the wrong Pargo Depot. I am trying to track this parcel. Pargo say they have returned it via Courier 8 to Mr Price. Courier 8 say they need a waybill number. Pargo nor Mr Price can give me a waybill number they only have a tracking number. I am now told I will have to weight until it gets back to Mr Price Warehouse and they will then credit me. But no one seems to be able to track the parcel. After about 12 phone calls I still am back to square one.