Gerrit O

Mahindra West Rand has the worst customer service that you could ever get from a company.

Mahindra West Rand has the worst customer service that you could ever get from a company. I even gave the them a fair chance to rectify the problem on Friday, and the CEO, Deon Basson undertook to get back to me on Monday regarding my faulty vehicle. It is now Wednesday and he did not even phone me nor left a message. They are clearly incapable of acceptable customer service levels. I bought a brand new Mahindra Bolero 2.5TD which is giving diesel fuel supply problems since 5000Km for the last 15000Km. The seem to be incapable of solving the problem and I am left stranded for 2-3 weeks at a time every time I bring the vehicle in for repairs or a service. I am now fed up with their incompetence and will take the matter now to the media!!!!