Dolf En Selma Groenewald

Why not to choose Graaf Brakes George for your repairs!

I own a trailer rental in George. I took my double axel trailer to Graaf Brakes for repairs costing me R17911. This was to replace 1 axel and replace the bearings on the other axel. They also refurbished the braking system. The 1st trip this trailer made (Got proof) the breaking system failed due to the brake rod coming loose and getting damaged. Also leaving my client without brakes . Explained to them (Graaf Brakes) what happened. They asked me to bring the trailer in for them to repair. They did the repair and send me a invoice for the work. I called them to protest as i just paid them to refurbish the trailer just to have it break on its ****en trip after the overhaul. They insisted that i pay for the repair as they don't make mistakes and thus give no guarantees on their repairs. I then asked if we can meet each other in the middle - i pay the materials and they drop the labour - to which they telephonically agreed, Only to receive a new invoice with a note saying they opted for a little discount instead, going back on their word. 5 Trips after this repair i had to call on Hazq Brakes to fix this trailer due to the brake on the one wheel (New axel) not releasing properly. after inspection it was found that some components was not installed correctly. This made take my other trailer (also serviced by Graaf brakes) for a check at Hazq Brakes and found another wheel with braking components installed incorrectly. To some up: If you want peace of mind and a guarantee that your brakes are fixed or installed properly... this is not the place to go. If you are looking for great service with a compony who's word you can trust....this is also not the place to go PS. One star because Hellopeter wont let me select 0