KM
khomotjo M
Active since Feb 2021
5
Reviews
0
Industries
Reviews
5 reviews32 months ago
Planet42 and their dealerships selling broken cars to people , That is ****ming people.
I got a car from ohmy cars in pretoria on the 18 November on the first day the car started giving me problems by loosing power, the starring was hard the brakes making noice, There was black smoke comming in frond and on that fist day I reported to plannet and oh my cars ,I was told that the reason is that they did not service the car they will book it for service,The following week the car was booked for service and after the service I got diagnostic that the car has other problems that need to be fixed then I informed the dealership and Planet and the dealership asked me to take the car for second diagnostic were I stay and I did it did correspond with the other andthey said they will reimburse me for that, I did send the results again to the dealership and planet 42, and the dealership informed me that they have a workshop they will fix the problem they requested for me to bring the car. In march I managed to take the car back to their workshop and it speeded a week and on the day of collection I realized that the car still loosing power and I informed them ,They told me they will arrange with other workshop that usually fix their cars, it was about 5 months then. I did keep on asking them when will they fix the car because I have been paying for 5 months but the car is not fixed they did not respond my messages, on the 16 May 2023 I wrote a message to planet and the dealership after sales that I am terminating the contract and their car will be delivered at the dealership by the 25 May because they are failing to book and fix the car and on the 25 May I paid my 6th installment, 3 days later I received the call from aftersales that they did book the car somewhere in pretoria and I should deliver the car there to be fixed which I did. 15 Days later I phoned the workshop asking if they are finished with the car then the workshop told me they did send the dealership the quotation but they are not responding. I phoned the dealership to ask why they dont respond to the workshop because they have to pay for the car now, They told me the guy called Richard who was responsible and booked the car has resigned,no longer working for them so there is procedure they must follow so they are still busy. 1 day after I phoned the dealership asking how far are they with their process they told me I should call the maintanance insurance and complete the claim which I did. I found out the insurance only pay 8500 and the quotation is R43000. I asked the workshop what can he fix with R8500 , The workshop said nothing can be fixed on the car with R8500. I phoned after sales that nothing can be fixed on the car for R8500 that means the car do not have insurance then They must pay, They said they did engage with planet and waiting for their response ,on the same day I phoned Planet42 and ask about how will they deal with this problem they said they did engage with the dealership and waiting for their response, 3 days later same response from both waiting for each other ,then I informed planet that since they are waiting for each other then my termination of contract states that I wrote on the 16 of MAY.June the 25 I did not pay then I received a call from planet that I did not pay told them I have terminated the contract on the 16 May and the car was delivered at the place given by the dealership ,i don't have the car with me.July I received another call that May and June payments are outstanding,Then I expalin that I terminated the contract in writing on the 16 of May Then I was told that The contract is active and I owe Them. I told them I dont have any contact with them ,they guy said they will not terminate the contract and I owe them.Last week I received a call that from planet 42 the guy said they are willing to take responsiblility of fixing the car and cancell August and september payment if I am willing to pay June and July installments, I told them to do it in writting which they did and I responded them that before I pay anything they must send me the prove of payment of the car R4300 to the workshop and they must deliver the car then I don't have a problem to continue with the car. The respond was that they will contact the workshop to arrange collecting the car and statement will be send to me. I need to know what statement because1. the faults were reported on the first day,2. I have terminated the contact on the 16 May,3. I paid the 6 months for the broken car that they kept on promising to fix it and never did.
120 replies
42 months ago
Postnet polokwane failing to deliver a parcel and is 10 days now.
I have send my parcel from postnet burgersfort on the 27 October choosing overnight coriour service , From monday the 31 i started phoning them asking when will my parcel be delivered .tuesday i phoned again, wednesday i phoned agai,thursday i phoned again and to day if friday i can see my parcel still is not out for delivery. I asked them yesterday we both can see that they cannot render a servise that i paid them to do they rather give back my money and my parcel, they told me my query has been escated. i did not want to escate the query i wanted my parcel to be delivered.
0 replies
61 months ago
YAP YAP Car deals is a Scamm
Yap Yap is a scamm they debitedR7875 from my account in January 2021 as the deposit of a car after when asking when will they deliver my car I was blocked and later send me documents requesting me to pay deposit again of R15000 I told them I cant pay deposit twice I requested my money back since they cant deliver the car I paid deposit for,Untill today i have not received my money back and I have send all documentation they required from me more than 5 times. certified ID Copy,Bank statement, SARS Certificate, Proof of bank account and Proof of Residence.
0 replies
63 months ago
YAP YAP CAR DEALS IS A SCAMM
I saw advert in November about polo vivo with a deposit of 6000 and R4999 Monthly installment then i filled the application form ,i was contacted and authorize them to debit car deposit but they debited 8000 after they said consultant will call me nothing happened they blocked me and not answering my calls anymore ,I asked them when will they deliver the car or give my money back instead they send me forms to agree that I will not get any money they owe to me.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)