CK
Charmaine K
Active since Feb 2021
3
Reviews
0
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Reviews
3 reviews9 months ago
Thuli Dhlamini
Upon deciding to END the journey with Santam due to UNCLEAR and MISLEADING INFORMATION that the Sales Consultant hide from me during the call and didnt explain further information as he was ready to close the sale, I called Santam to cancel my policy with them and explained why, an amazing lady named Thuli Dlamini from Parktown (Johannesburg) assisted me with great pleasure. She explained detail to detail of what am covered for and even lowered my premium. She was furthermore very patient with me in my daily schedule and she was very professional with great knowledge of her work. She answered all my questions with clear understanding. People like Thuli Dhlamini are indeed needed in the business,she deserves a higher position with the knowledge she carries. Big ups to her Regards Charmaine
53 replies
11 months ago
Santam
They never bother to call especially if you are a 3rd party you must be the one pestering them around. The assesor is no where to be found, when you email you get automated reply that the person is on leave, the second in charge person never replies emails. They delay things purposely without no valid reason. Iv never being inconvenienced like this in my life!!
58 replies
63 months ago
One to one bad service
Hello peter please assist me to get my number back to prepaid. I cancelled this contract last year September but still I can't use my personal data, tried calling MTN and was told my number is on contract and no longer on prepaid, I want my number back as I can't use my data because of them
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)