PB
peter B
Active since Mar 2021
2
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Reviews
2 reviews6 months ago
An exercise in how NOT defend your Brand and so alienate clients
A complaint i made was handled politely by a person with no name who effectively did not defend their brand .They were only interested in me to return to the product to the branch that i purchased the product from.As i travel extensively this was not an option. The response from the person ' with no name " at their HQ was less than satisfactory . When i broke contact with them they did not follow up to see if i was satisfied with their lack of response. I have used their products for many years. I will not in future if this is the level of interest that they exhibit in dealing with clients
0 replies
62 months ago
Review of Jeannetta at Pentravel
Jeanetta Kearney has provided her services to me and my family for a number of years .her advice has always been the best advice in the specific situation. She is a pleasant and possative person to work with, She is very knowledgeable. Whilst she is offering her services then i would work with no one else. Her help during the pandemic has been exemplary. She is not just a service provider ,she has become a friend,
56 replies
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