Chris L

**** poor customer service, even worse product.

Ecu mapping = ****!!! Tcu Mapping = ****!!!! Customer service = A joke that’s not funny. I have a 2006 Audi A3 2.0T Fsi DSG dq250 box Ko4 550nm 270kw / 370hp Had about 118000km on at the time and very well maintained. Have a whole bunch of high quality mods on the vehicle and supporting mods. Originally did stage 1 Ecu with the ko3 turbo And I did stage 2 Tcu which stated handles 600nm. I had bad shifting. Also a couple of rev shoot ups standing at the robot trying to pull away and vehicle goes nowhere. Thought this was a mismatch on the Tcu software being designed for ko4……so bit the bullet and did ko4 with all the proper mods and extras. Got UNI stage 2 and stage 2+ Ecu software. Clutch then started slipping. Replaced Clutch plates and oil with all OEM equipment. ( Ecu mapping is a ball of **** too, you can feel the fuel stages on the mapping like stairs going up, not smooth and linear, has killed 4 O2 sensors in +-3 months) New Clutch held for +- 2 weeks and started slipping again. Car wasn’t even at full power as I had boost pipe keep popping off from UNI intercooler. I made sure to ride really chilled to not hurt the clutch now, and started fault finding and discussing the issue. Was told to reflash Tcu stage 2. Did it and the slipping was still there. I did the research and testing and found the clamp pressures to be at 11 bar and peaked at it’s absolute best 13,7. Now UNI stage 2 Tcu says 600nm and clamping at 14 bar. Another company, very well renowned for DSG Specialty and VAG group tuning, who openly posts there mapping figures states… Stage 2 DSG 500nm clamp at 15-16bar Stage 3 DSG 600nm clamp at 16-17bar Interesting… could the be why my clutch was failing? ( turns out yes!) Was told to do stage 3 as diagnostic from UNI to my tuner and if works then the stage 3 is free. Mapped Stage 3 and boom no slip and gears are much smother and direct. UNI still charged my tuner for the stage 3. I complained to them about them causing me to be R22 000 out of pocket for killing my clutch , they gave me a ****ty response and didn’t even read my email correctly. I responded to them again and now they have just ghosted me, as if I don’t exist. I know another Audi S3 with same or similar mods to mine making same power that killed two clutches on the same UNI stage 2 TCU. This is a tuning shops personal car. It’s not just my car, there is a issue with the mapping, it’s is not 600nm capable.. My car made 550nm with brand new clutch plates and it failed!!!