RF
Ronel F
Active since Mar 2021
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Zero on a scale of 1-10 for GFS Express
Pathetic service, no reliable communication on the progress of a delivery, not reliable, slow, website communication does not work. It is a pity I cannot give them a 0.
0 replies
10 months ago
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again.
0 replies
10 months ago
False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria
We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again. Luckily, 23rd on Hazelwoord welcomed us with open arms and even made a special plan to organise a table for us, even though they were fully booked.
0 replies
10 months ago
The best SPA in Pretoria!
Congratulations on the exceptional service provision. The attention to detail and focus on client satisfaction is amazing! During a recent visit, the staff at Loife Day Spa went out of their way to accommodate one of my friends who arrived late due to getting lost, without having this affecting her spa experience or allocated time. Such great service!
0 replies
12 months ago
Very professional se...
Very professional service - thank you Kananelo Mokebe! Contacts customers punctually whenever a problem is detected and provides inmediate service when contacted.
58 replies
15 months ago
Avoid the pathetic service of Courierit as far as possible
Pathetic service. Totally unreliable. No communication and makes empty promises that are not kept. Poor client service except when you demand to talk to a supervisor. Supervisors can resolve queries. Most interesting: On the "Rate our service" option following a delivery that was done more than 30 hours after promised, the option of choosing a star rating is not available on my profile, so I cannot submit a rating.
0 replies
29 months ago
Restaurant of a high calibre
Pizza Del Forno is a true gem. The food is exceptional and the staff friendly, well-informed and professional. The owner is engaging and truly cares for her customers. It is always a pleasurable experience to dine at this lovely Italian restaurant!
0 replies
37 months ago
ABSA Pathetic service delivery.
I have been struggling to sort out a ABSA Home owner insurance claim since January, with no success. I have sent numerous emails over the past two months and have made multiple phone calls to follow up and request service delivery. Every time I get empty promises that someone will send me feedback or finalise the matter, with no delivery on these empty promises. Feedback on my most recent telephone call to ABSA yesterday, indicated that Mthokozisi Schabangu is now handling the matter (the third person involved that I am aware of) and will get back to me. I am still waiting for her response - turns out this is just yet another empty promise of ABSA. I strongly advise everyone to avoid ABSA Home owner's insurance as far as possible, as getting a claim finalised is a total nightmare. I had to resubmit my supportive documents about five times, with ABSA claiming that it had not been done before, yet there is still no finalisation of the matter.... Luckily I have proof of all the submissions I made to ABSA over the last two months. The number of hours I have spent on the telephone and in sending emails (with no feedback at any stage from anyone at all) is to say the least, ridiculous. Let alone the money I have spent on making these phone calls or have lost due to my time being spent on telephone calls, half of the time listening to music. No one ever gets back to you when you phone ABSA and no one takes ownership in treating you as a client as can be expected by institutions such as Absa. How pathetic this is!
53 replies
39 months ago
MTN Most pathetic service provider!
I have been trying to upgrade my contract since 23 December. I have completed the necessary procedures on three occassions, the last one being Friday 27 January 2023. When the delivery company arrived this morning there was yet another problem. I have been trying to phone MTN's customer care for the last 50 minutes with no response. I have been transferred from the one person to the next with no positive outcome. MTN cannot deliver neither does it provide efficient client service. I have emailed MTN about my complaint - also no response.
0 replies
42 months ago
Well done on efficiently dealing with a complaint!
I recently complained about the rigid approach I faced when wanting to exchange a product outside the grace period for exchange. Following my complaint I was immediately invited by Carrol Boyes to contact them and further discuss the issue. With the professional help of Ms Cindy Ferreira I was assisted and my request accommodated. Despite the initial negative experience, the way in which my complaint was handled deserves a compliment. Well done! Thank you Ms Cindy Ferreira, for restoring my faith in the company.
132 replies
Review Distribution
5 Star
9 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (50%)