NZ
Nolwazi Z
Active since Mar 2021
2
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0
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Reviews
2 reviews61 months ago
Great Hospitality
Would like to thank the Team at Oceanic,everyone was so friendly especially Cyprian your assistant in what ever we needed was appreciated. Thank you for the good customer service
0 replies
62 months ago
Bring back my money
What a poor service am getting from the Management from Oceanic hotel .I sent them an email cancelling a booking I did with them because of the situation the county is facing because of Covid19, they refused to refund me saying I should postponed the dates, fine I called Cyprian telling that I decided to give new dates he said no u can't rebook because there s a situation that they are facing currently at the hotel . I said ok deal with situation and give me my refund. They dont want to. David and Cyprian are no longer taking my calls everytime when I call they are not available. I've been asking for Headoffice details even the securities they saying they can't give me the details. There's a person called Mark I've been told that he can help. Mark pls help
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)