MK
Montesquieu Ka-Kwepile
Active since Mar 2021
2
Reviews
0
Industries
Reviews
2 reviews45 months ago
Excellent service
questions are answered in a timely manner. once payment was accepted, delivery was made sooner than expected - nice one guys!
74 replies
61 months ago
Poor Service from Tech, Billing and Provisioning departments
the services provided are good. but once there is a problem that needs human intervention, you will be sorry. all I wanted to do was cancel 1 service, re-activate another, and remove the unnecessary amounts from my bill calling and getting hold of someone is a mission they do not have an email address for queries only whatsapp seems a bit quicker, which I had to download just to chat to them when you call them, and eventually get through to a human being after ages of waiting, they send you from Support to Billing, then to Provisioning, then back to Support. it seems there is is a love triangle between these 3 departments where no one wants to help
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)