Active since Apr 2021
High Tech Turbo is a disaster waiting to fleece you. They slapped me with a jaw-dropping R20K bill to “fix” a flap on my BMW’s turbo wastegate, but good luck getting an invoice or any breakdown of the so-called work to justify that insane cost. They held my car hostage, barking threats like “pay the deposit now or come yank your car out immediately” with zero professionalism. Abusive, evasive, and downright shady, they couldn’t explain why the FEM, (which they first claimed was “not working”) magically became “fine” after I questioned them. Sketchy doesn’t even cover it. Confusion and mismanagement run rampant here, and whatever they did to my turbo sure as hell wasn’t worth R20K. Now I’m forced to drag the Ombudsman into this mess to claw back my money. Save yourself the headache—avoid High Tech Turbo like the plague, or proceed with extreme caution if you’re desperate. Don't say I didn't warn you. Below is my response to their feedback High Tech Turbo’s response misrepresents the facts and sidesteps accountability. Their initial quote which I can provide, itemized R19,000 plus worth of work 80% of which was either unnecessary or not performed. Total Invoice value was R28K. The final repair was an engineering of the wastegate flap costing R1,850, yet they retained my full R19,000 deposit, refusing to issue a revised quote / invoice reflecting the actual work. This contradicts their claim of completing the job “under budget,” as the budget was inflated with irrelevant tasks like the FEM unit replacement (quoted at R9,850), which they later admitted was functional after my expert challenged their diagnosis. The vehicle was operational when dropped off, and the prior turbo repair by another provider was sufficient, High Tech Turbo’s additional work was redundant and overpriced. Their insistence on an immediate 70% deposit, under threat of withholding my car, forced my compliance, NOT agreement to their terms. I believe according to my expert that a refund of ca. R15,000 is due to me as there is no evidence justifying the high cost of the work which exposes their lack of transparency and integrity. I respectfully request a refund of R15,000 by March 18, 2025, or I will no choice but to escalate this to the Ombudsman and pursue legal action, including HTT court costs. High Tech Turbo’s attempt to discredit me fails against the evidence of an inflated invoice, an unnecessary FEM claim retracted under scrutiny, and their refusal to document the actual work performed.
The site should be banned. I see similar stories about this organisation and its not enough that we report that Academic Singles is a SCAM, they must be stopped so that people are protected. How can they simply deduct what they want from my account and take an amount that doesn't resemble any of the payment plans shown. Why don't they respond when I have confirmed they accepted I do not want to continue and despite their confirmation email "sorry to see you go" I was still debited. I am fighting to get this money back and even that with the banks is an ordeal in itself! Please note that the owner (be2 S.à.r.l. - 13 rue du Commerce - L-1351 Luxembourg Commercial Register Luxembourg: B 123206 Authorisation: 00138239/6 Director Laetitia Pateau VAT: LU 21536271 ) seems to have multiple sites. I am sure the poor customer support and maximise revenue at all cost approach goes across all these sites. She refuses to respond and her people will send you around in circles trying to fathom out their exit clause. Its impossible and futile.
Recent legislative requirements for all service providers in SA to reduce their costs of data in line with global standards has I believed motivated these companies to become alot more innovative as to how they can recover these reduced revenue streams. We all know data is the new currency, that MTN has its shareholders to keep happy, but what about the average man who pays out significant amounts to try to keep up. My point is, whilst we have seen marginal decreases and a broad range of data options coming through, the usual amount of data utilised has increased significantly. I loaded 12gbs recently and watched one movie. The next day, I had 6gbs remaining. This happens more and more.. where does all the data go.. who is systematically increasing usage per user to compensate for the reduced prices that providers have been forced to adopt?? Getting access to who could be accessing my wifi and looking at background data usage from various apps, could NOT account for the amount of data that spikes from time to time. 10gbs on days where I am not at home and using my PC is not uncommon. MTN and all the other major service providers are purposely taking advantage somehow, somewhere and we must take action to prvent this fraud continuing. Forcing people to but unlimited data .. is that the goal? I have read many reviews on similar excessive and unexplainable data usage. This is another form of corruption in a land where corruption in the public sector reains supreme and nobody is held accountable. This form of corruption cannot continue and I will personally continue to employ others to consistently raise their concerns and not simply accept the BS they give you about other apps 'chowing' data!
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