ES
Elsanne S
Active since Apr 2021
2
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2 reviews1 month ago
Aramex-lost parcel
Aramex is a courier company that you are supposed to trust with your parcels. I ordered costume jewelry for my shop from George. I paid for it and it was send from George on Aramex couriers. After a while, i tracked the parcel and was told it was given to an Agent in Port Elizabeth. Ater thet, it disappeared. Aramex just informed me that the parcel.was lost. After losts of calls etc, i was told that they were prepared to pay only R900 for the lost parcel, even though i did send them the invoice, which was nearly R4000. I am very disappointed on how i was treated by their agent in George. I have never been treated by a courier company like they did to me and will never use them again. Do not trust them.with your parcels
0 replies
3 months ago
Tired of waiting for a reply
I ordered contact lenses and received it in about 3 weeks, which was fine. I saw there was something different and i contacted them about this matter. It was the right brand not the right contacts, which was my own fault because i did not see that it was not for presbyopia. I need to send back. Since abou 17 December, i have emailed them numerous times, tried to phone them, but no success. You cannot contact them. It is now 15 January On their reply email, they say that they will respond between 24 or 48 hours. That is NOT true
0 replies
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