Active since Apr 2021
Poor communication and major delays. One item was unavailable, but I wasn't told until much later, and it took a full month to receive the rest of my order. Not a great first impression; I’m doubtful about using this service again.
This service is extremely disappointing. I wish I had read the reviews before placing my order. I placed an order for items that were confirmed on 22 November 2025 and to date I have neither received the items nor any response. I have sent several emails without any reply and tried calling multiple times, but the calls do not go through. At this point, I feel as though I may have been ****med. This is horrible and unacceptable for a brand of this size.
The speed and professional manner with which they handled my claim is commendable
Thank you for the great service Duduzile Dhlodhlo. You have been quite informative and professional. Keep up the great work.